Training

Pizza Schmizza provides a structured training program to ensure franchisees and their staff are adequately prepared to operate the business according to system standards. Here are the main components of the training provided by the franchisor:

1. Initial Training Program: Franchisees are required to complete pre-opening training. This includes training on operations, customer service, and systems outlined in the Franchise Agreement and Operations Manual.
2. Ongoing Training and Updates: Additional training is provided as needed, including updates to the Operations Manual and system standards. Franchisees must stay current with any modifications and implement them promptly.
3. Operations Manual Guidance: The franchisor offers detailed instructions through the Confidential Operations Manual. This manual serves as a continuous resource for training staff and maintaining compliance with franchise requirements.

Territory Protection

Pizza Schmizza grants franchisees the right to open a store at a specific approved location, but it does not guarantee exclusive territory protection. Franchisees may receive a Designated Territory under a Multiple Franchise Purchase Addendum, but this does not prevent the franchisor from operating or licensing others nearby. Site approvals are subject to the franchisor’s current criteria, and approval for new stores remains at their discretion.

The franchisor may analyze market feasibility and assist in location evaluation but reserves the right to open additional locations in nearby areas. Even with a Designated Territory, the franchise agreement allows the franchisor flexibility in future site approvals. Therefore, franchisees should not expect absolute exclusivity in their local market.