Training

Pizza Pit offers a detailed and structured training program to ensure franchisees are well-prepared for operations. Here are the training components provided by the Franchisor:

1. Initial Training Program
   A four- to six-week training course is required for a principal owner (holding at least 25% ownership) before the business opens. This program covers all aspects of running a Pizza Pit franchise, including financial controls, marketing, labor deployment, and quality maintenance. Training is conducted at the Franchisor’s headquarters or another designated location, and all associated costs such as travel and accommodation are the responsibility of the franchisee.
2. On-Site Opening Support
   During the first two weeks of operation, the Franchisor provides on-site assistance through its representatives to help launch the franchise smoothly. This includes helping to establish standard operating procedures and training on-site personnel. The franchisee covers the reasonable expenses incurred by the Franchisor's representatives.
3. Refresher and Retraining Programs
   Refresher courses and retraining may be required by the Franchisor at any time for existing or renewing franchisees. These programs aim to keep franchisees updated on operational improvements and industry trends. Participation is at the franchisee’s expense and conducted at a location specified by the Franchisor.

Territory Protection

Pizza Pit provides its franchisees with limited territory protection through a concept known as the "Primary Marketing Area." During the agreement term, the franchisor agrees not to operate or grant a franchise for another Pizza Pit unit within the franchisee’s designated area—provided the franchisee is not in default.

However, this territorial right is contingent on the franchisee maintaining compliance with the agreement terms. Additionally, before opening a new unit in that area, the franchisor must offer the existing franchisee the opportunity to establish it first, under the then-current franchise agreement.

The franchisee is also restricted from offering delivery services outside their Primary Marketing Area. These protections aim to balance exclusivity with performance expectations, ensuring market stability while preserving the franchisor’s flexibility to grow.