Training

The franchise agreement with Medicine Shoppe outlines several types of training and assistance that may be available to franchisees:

1. Policies and Procedures Training
   Medicine Shoppe provides an initial manual containing operational policies and procedures. These may be supplemented through bulletins, the Internet, or other methods at the franchisor’s discretion. Franchisees are required to conform to these mandatory policies and correct any nonconformance within thirty days after receiving written notice.
2. Transfer Training for New Franchisees
   If a franchise is transferred to a new owner, the transferee is required to attend training programs mandated by the franchisor. The company does not charge separately for this training.
3. No Formal Training Program
   Despite the references to operational support, the franchise disclosure explicitly states that there is no formal training program for this franchise opportunity.

Territory Protection

Medicine Shoppe does not provide territory protection to its franchisees. The franchise agreement grants the right to operate a retail pharmacy at a single location, but this does not include exclusivity. Franchisees are not given any rights of first refusal or similar rights to acquire additional franchises, and any relocation of the business requires the franchisor’s consent.

In addition, franchisees may face direct competition from other franchisees, outlets operated by the franchisor, or other channels of distribution under either the same or different trademarks controlled by the franchisor.

The franchisor and its affiliates reserve the right to solicit and accept orders from any customers using any medium, including the internet, regardless of location. No compensation is provided to franchisees for business lost due to such competition.