Health Mart: Elevating Independent Pharmacy Care Nationwide

Health Mart Pharmacy is a network of independently owned and operated pharmacies that provide personalized healthcare services. Founded in 1996, Health Mart is a part of McKesson Corporation, a major player in the pharmaceutical distribution industry with a history dating back to 1833.

The franchise is headquartered in Irving, Texas, and began franchising shortly after its establishment.

Health Mart pharmacies differentiate themselves by focusing on delivering a higher level of care compared to large chain pharmacies. They emphasize personalized attention, ensuring that customers receive the individual care and trusted advice they need to manage their health. 

Training 

The HandyPro franchise offers a structured training program to equip franchisees with the necessary skills and knowledge for running a successful handyman service business. The training program includes the following steps:

1. Six-Week At-Home "Jump Start" Program: This initial phase allows franchisees to begin their training from home, focusing on foundational aspects of the business, such as basic operations, understanding the business model, and preparing for hands-on training​.
2. One-Week Intensive Training at the Corporate Office: After completing the at-home program, franchisees attend a one-week intensive training session at the corporate headquarters in Farmington, Michigan. This session covers in-depth aspects of business management, including financials, customer service, and marketing strategies​.
3. Grand Opening Support: A HandyPro manager assists franchisees during their grand opening for the first week or two. This hands-on support ensures that the business starts on the right foot and addresses any immediate challenges​.
4. Ongoing Support: Beyond the initial training, HandyPro offers continuous support through its corporate team. This includes operational guidance, marketing assistance, and help with customer service, ensuring that franchisees have the resources they need for long-term success​.

Territory Protection

Health Mart Pharmacy franchisees benefit from a flexible model that allows them to maintain their independence while leveraging the national recognition of the Health Mart brand. However, the franchise does not explicitly offer formal territory protection.

Instead, the focus is on supporting the unique needs of independent pharmacies, allowing them to operate effectively within their local communities without the guarantee of exclusive territorial rights​.

This approach is designed to provide franchisees with the resources and support necessary to compete in their markets, while still enabling other Health Mart locations to exist nearby if the market can sustain them.