Health Mart Pharmacy is a network of independently owned and operated pharmacies that provide personalized healthcare services. Founded in 1996, Health Mart is a part of McKesson Corporation, a major player in the pharmaceutical distribution industry with a history dating back to 1833.

The franchise is headquartered in Irving, Texas, and began franchising shortly after its establishment.

Health Mart pharmacies differentiate themselves by focusing on delivering a higher level of care compared to large chain pharmacies. They emphasize personalized attention, ensuring that customers receive the individual care and trusted advice they need to manage their health. 

Training 

Health Mart Pharmacy provides its franchisees with a comprehensive training program designed to support the successful operation of their independent pharmacies. The training covers key areas essential to pharmacy management, retail operations, and system utilization. Below are the core components of the training:

1. Initial Orientation Program: Health Mart Pharmacy offers an onboarding program that introduces new franchisees to the brand, its values, and the expectations of operating under the Health Mart name. This includes general guidance on the structure of the franchise and available resources.
2. Business Operations Training: Franchisees receive training on day-to-day business functions such as inventory management, customer service protocols, marketing strategies, and financial operations. This program is designed to equip owners with the skills necessary to run an efficient and customer-focused pharmacy.
3. Technology Systems Training: Training is provided on McKesson's proprietary technology systems, including point-of-sale (POS), pharmacy management software, and online ordering platforms. Franchisees and their staff are taught how to effectively utilize these tools for streamlined operations.
4. Marketing and Brand Support Training: Franchisees are educated on how to leverage Health Mart’s national branding, advertising materials, and local marketing resources. This includes guidance on digital marketing, promotional campaigns, and community outreach.

Territory Protection

Health Mart Pharmacy franchisees benefit from a flexible model that allows them to maintain their independence while leveraging the national recognition of the Health Mart brand. However, the franchise does not explicitly offer formal territory protection.

Instead, the focus is on supporting the unique needs of independent pharmacies, allowing them to operate effectively within their local communities without the guarantee of exclusive territorial rights​.

This approach is designed to provide franchisees with the resources and support necessary to compete in their markets, while still enabling other Health Mart locations to exist nearby if the market can sustain them.