JUNKCO+: Redefining Junk Removal with Innovation and Efficiency

JUNKCO+ is a dynamic franchise specializing in junk removal, demolition, and home cleanout services. Founded in 2018 by Blake Gordon in Louisville, Kentucky, the company identified a gap in the waste management industry for efficient, professional services.

In 2024, JUNKCO+ began franchising under the BELFOR Franchise Group, expanding its reach across the United States. The franchise is currently headquartered in Ann Arbor, Michigan.

The brand offers a comprehensive range of services, including residential and commercial junk removal, demolition cleanup, and estate cleanouts.

JUNKCO+ stands out by providing same-day and next-day services, ensuring prompt and reliable solutions for clients. Its commitment to eco-friendly practices, such as recycling and donating usable items, further differentiates the company in a competitive market.

Training

JunkCo provides a structured multi-stage training program for franchisees to ensure they are equipped to operate their business effectively. Here's a breakdown of the training provided:

1. JumpStart Training Program
   This self-guided pre-opening program must be completed within two months of signing the agreement. It includes operational planning, territory review, advertising coordination, insurance acquisition, and administrative setup. Support is provided by the franchisor’s team and detailed in the Operations Manual.
2. Initial Training Program
   Conducted at JunkCo’s headquarters or another designated location, this five-day session is mandatory for the Managing Owner or Designated General Manager. It covers key modules related to operations, marketing, customer service, and system standards. Attendance is required before opening, and failure to complete this training to the franchisor’s satisfaction can result in termination.
3. Ongoing Training and Refresher Courses
   Service Technicians may be required to attend annual refresher training sessions. Additionally, updated online training modules must be completed when taking on new franchises or in case of management changes. All training expenses, including travel and accommodation, are the responsibility of the franchisee.

Territory Protection

JunkCo grants franchisees a defined “Territory” based on zip codes, generally covering a population of 450,000 to 550,000 people. Franchisees are expected to operate solely within their assigned area and must obtain written consent to serve customers or advertise outside of it.

Operating outside the designated territory without approval can result in fees or even termination of the agreement. Despite the structured territory system, JunkCo does not provide full exclusivity.

The franchisor reserves rights to operate or franchise other locations outside the territory and can authorize services from other franchisees within it during major events or for national and regional accounts. Additionally, certain areas within a territory might be limited due to exclusive hauler agreements, and these are not grounds for territory adjustment.