Training

It's Boba Time provides a structured and multifaceted training program for franchisees to ensure they can operate their stores in compliance with brand standards. Here are the key programs offered by the Franchisor:

1. Initial Training Program
   This is a required program for the Managing Owner and one additional person. It includes approximately 14 days of training at the corporate headquarters in Los Angeles or another designated location. The program must be successfully completed before the store opens, covering operational and brand standards.
2. Onsite Pre-Opening Training
   Up to 10 days of onsite support is provided at the franchisee's store before opening. This training is conducted by corporate trainers and includes practical instruction on store operations, ensuring readiness for the store launch.
3. Ongoing and Refresher Training
   The Franchisor may require periodic system-wide refresher or supplemental training courses. These can be mandatory or optional and are aimed at maintaining operational quality and adherence to updated standards.

Territory Protection

It's Boba Time offers limited territorial protection to its franchisees, depending on the location of the store. If a franchise is located within a Captive Venue, the protected territory is restricted to the premises itself.

For stores in urban areas, the protected territory extends to a ¼-mile radius, while those in non-urban areas receive a 1-mile radius of protection.

This territorial right prevents the franchisor from establishing or licensing another store under the same brand within the assigned area during the agreement term. However, these protections do not guarantee exclusivity beyond the defined radius and are subject to exceptions, such as pre-existing locations or development agreements.