Victory Lane Quick Oil Change is a trusted name in the automotive service industry, offering fast, affordable, and professional-grade vehicle maintenance. Founded in 1980 by Derrick and Jane Oxender in Ann Arbor, Michigan, the company began franchising in 1986.

Today, its corporate headquarters are located in Plymouth, Michigan. With over four decades of experience, Victory Lane has expanded to multiple locations across several states, providing reliable services to a broad customer base.

Specializing in quick oil changes and preventative maintenance, Victory Lane offers a comprehensive suite of services designed to keep vehicles running smoothly. Customers benefit from efficient, in-car services that typically take about 15 minutes, eliminating the need for appointments and allowing them to stay in their vehicles during service.

Victory Lane differentiates itself through its dedication to customer education and high-quality service. Additionally, Victory Lane’s focus on honest and transparent communication fosters trust and loyalty among its clientele. These core values have been instrumental in building a strong reputation and a loyal customer base.

Training

Victory Lane provides a structured and multifaceted training program aimed at preparing franchisees and key personnel for successful operation. Here are the core training components:

1. Initial Training Program: This program is mandatory for at least two individuals, including a manager who owns at least 20% of the franchise and works at the location at least half the time. The training can be conducted online or at a designated location and must be completed before the Victory Lane Center opens.
2. Staff Training and Additional Sessions: Franchisees are responsible for training new managers and staff using approved trainers who have completed the franchisor's programs. Additional or remedial training may be required if operations fall below standard or upon request. The franchisor charges up to $500 per trainer per day, plus associated expenses.
3. Ongoing and Industry-Specific Training: Franchisees are required to participate in ongoing training which may include industry sessions like those offered by the Automotive Oil Change Association. Attendance at refresher training or conventions may also be mandated.

Territory Protection

Victory Lane grants franchisees an exclusive territory, typically defined by a five-mile radius or specific population metrics. Within this area, no other Victory Lane Centers will be opened or licensed.

However, the franchisor retains the right to sell through alternative channels like mobile units or online platforms, even within the franchisee’s territory. They may also partner with competing businesses, as long as those businesses do not use the Victory Lane brand inside the assigned territory.