Training

Thirstea by Brain Tune Cafe offers a structured set of training programs to prepare franchisees for operating a Boba Tea Shop. The training and support are delivered before and during business operations, as outlined below:

1. Initial Training Program
   Franchisees are required to enroll in and complete training programs prior to opening their shop. These programs cover essential operational skills needed to manage the franchise effectively.
2. Operating Assistance
   Ongoing guidance is provided for food and beverage preparation, packaging, administrative tasks, and inventory control. This ensures the franchisee adheres to brand standards and can handle daily operations smoothly.
3. Problem-Solving Support
   The franchisor offers advice on operating issues identified through reports or inspections. This support helps maintain operational quality across all locations.
4. Additional Training Programs
   Franchisees may be required to attend further training sessions beyond the initial program. These are designed to address new practices or reinforce existing standards.

Territory Protection

Thirstea by Brain Tune Cafe offers a form of territory protection through a designated “Protected Territory,” as outlined in its Franchise Agreement. Franchisees are granted a non-exclusive right to operate a Boba Tea Shop within this specified area, and the franchisor agrees not to open or license another Thirstea location there as long as the franchisee complies with all terms.

This provides a certain level of operational security within the outlined boundaries.

However, this protection comes with several exceptions. The franchisor reserves the right to open outlets or authorize operations at Non-Traditional Sites like airports, stadiums, hospitals, and campuses, even within the Protected Territory.