Teaspoon: Crafting Joy, One Boba at a Time

Teaspoon is a women-owned bubble tea franchise that began in Los Altos, California, in 2015. Now headquartered in San Jose, California, Teaspoon has expanded its reach across the United States. Teaspoon began franchising in 2016 to share its successful model with others who are passionate about boba and community engagement.

The brand focuses on delivering handcrafted boba beverages that bring happiness to every customer.

Teaspoon's menu features a variety of bubble tea options, including milk teas, fruit teas, and snow ice desserts. Each drink is carefully prepared to ensure quality and taste. The franchise prides itself on creating a welcoming environment where customers can enjoy their favorite beverages.

What sets Teaspoon apart is its commitment to community and connection. The franchise model emphasizes care and gratitude, fostering strong relationships with customers and franchisees alike. This approach has helped Teaspoon serve over 5 million drinks and build a loyal customer base.

Training

Teaspoon provides a thorough and structured training program for franchisees and their staff to ensure operational consistency and brand standards. Training must be completed to the Franchisor’s satisfaction before the franchisee begins operations.

1. Initial Training Program
   Teaspoon offers approximately 94 hours of training covering business management and operations. This program is mandatory for the franchisee and one additional trainee, and can be conducted at designated Teaspoon locations in California or online, depending on the franchisee’s location and the Franchisor’s discretion.
2. Start-Up Assistance
   The Franchisor provides around 40 hours of assistance at the franchise location (physically or online), helping the franchisee learn the operational procedures and establish standard practices.
3. New Manager and Additional Training
   If a new manager is hired or if the Franchisor determines further training is needed, Teaspoon will provide this training per its then-current fee schedule. Franchisees may also request this training voluntarily.

Territory Protection

Teaspoon grants its franchisees a protected territory of 1.5 miles surrounding their approved location. Within this radius, the franchisor agrees not to establish another Teaspoon restaurant, offering a form of localized territorial protection.

This protection is only applicable after the franchisor has approved the specific site selected by the franchisee. Franchisees do not receive rights of first refusal or options to develop additional nearby franchises unless they sign a Multi-Unit Development Agreement (MUDA). Under a MUDA, the franchisee is given a larger defined territory with the obligation to open a specified number of locations within a certain timeframe.

After this period or upon completion of the development schedule, the additional territory rights expire, and the standard 1.5-mile protection applies only to each individual location.