Training

Lindora provides comprehensive training and support programs to prepare franchisees for successful clinic operations. The training provided by the franchisor includes the following:

1. Initial Training for Required Trainees
   Lindora offers an initial training program for individuals designated as “Required Trainees” by the franchisee. This training typically occurs around 30 days prior to the clinic's opening. The program is conducted at Lindora’s corporate headquarters or another training facility chosen by the franchisor and is aimed at equipping key personnel with operational knowledge.
2. Opening Support Program and Pre-Opening Assistance
   Prior to the clinic’s opening, Lindora provides guidance on advertising, marketing, and promotional activities. This is done in coordination with an Opening Support Program managed by an Approved Supplier. The franchisor also delivers layout and design specifications, a list of required equipment, fixtures, signage, and a list of Approved Suppliers to help the franchisee prepare the clinic.
3. Ongoing Operational Guidance
   Although not explicitly labeled as a training course, Lindora provides continuous support through site evaluations, assistance with selecting appropriate clinic locations, and access to management tools like software systems and operating manuals. These elements support the franchisee in maintaining compliance and performance standards after the initial training phase.

Territory Protection

Lindora grants its franchisees a specific Designated Territory surrounding the approved Authorized Location of their clinic. Within this territory, the franchisee receives certain protected rights, meaning that Lindora will not allow another franchised or company-owned clinic to be established within the same boundaries.

This protection aims to support the franchisee’s ability to operate without direct intra-brand competition in the immediate area. However, Lindora’s territorial protection has defined limits.

The franchisor retains the right to market the brand, products, and services through other channels such as e-commerce, catalogs, or national advertising, which could reach consumers inside the Designated Territory.