Ice Cream Emergency is a mobile dessert franchise offering on-demand ice cream trucks or carts serving events, campuses, and neighborhoods, serving dessert lovers of all ages, and known for mobility, event flexibility, and fun branding.
KEY FRANCHISE STATS
Franchisees
?
14
+
133%
133%
Franchise fee
?
$30,000
Investment
?
$147,000 - $162,000
Revenue (AUV)
?
Undisclosed
$164,000
+
3.5%
3.5%
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Ice Cream Emergency is a mobile ice cream franchise that brings a full-service parlor experience on wheels. It was founded in Oxford, Connecticut, and remains headquartered there. This family-owned brand delivers gourmet ice cream and fun directly to events. The concept blends premium desserts with entertainment for guests of all ages.
The franchise uses custom, climate-controlled buses designed to look like rescue vehicles. Each bus serves super-premium ice cream, frozen yogurt, and dairy-free or vegan sorbet. Guests step inside to enjoy a wide range of toppings in a lively, themed setting. The setup allows events to run smoothly in any weather, offering more than a typical ice cream truck.
Founded around 2014, Ice Cream Emergency began franchising in the same year. It stands out in the dessert industry for its immersive experience and unique décor. Its event-based service is ideal for weddings, parties, corporate gatherings, and community events.
Initial investment
The initial investment required for a Ice Cream Emergency franchise is
$147,000 - $162,000.
That is the total cost you would need to finance if you were to start this franchise.
These costs are provided by the franchisor in the Franchise Disclosure Document.
Type of Expenditure
Amount
Initial Franchise Fee
$30,000
Computer, Software and System
$350 - $500
Initial Inventory
$1,000 - $1,500
Prepaid Rent and Lease Deposits
$0 - $450
Utility Deposits
$0 - $1,500
Insurance Deposits and Premiums
$7,000 - $10,000
Travel and Lodging for Initial Training
$1,000 - $2,000
Grand Opening Marketing Expense
$1,000
Furniture and Equipment
$500 - $1,000
Professional Fees
$1,500 - $2,000
Business Licenses and Permits
$300 - $1,000
Printing, Stationery and Office Supplies
$0 - $500
Commercial Vehicle
$6,500 - $8,500
Customization Package
$92,000
Commercial Vehicle Shipping
$0 - $3,000
Additional Funds – Initial Period of Three Months
$5,500 - $7,500
TOTAL
$146,650 - $162,450
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Type of Expenditure
Amount
Initial Franchise Fee
$30,000
Computer, Software and System
$350 - $500
Initial Inventory
$1,000 - $1,500
Prepaid Rent and Lease Deposits
$0 - $450
Utility Deposits
$0 - $1,500
Insurance Deposits and Premiums
$7,000 - $10,000
Travel and Lodging for Initial Training
$1,000 - $2,000
Grand Opening Marketing Expense
$1,000
Furniture and Equipment
$500 - $1,000
Professional Fees
$1,500 - $2,000
Business Licenses and Permits
$300 - $1,000
Printing, Stationery and Office Supplies
$0 - $500
Commercial Vehicle
$6,500 - $8,500
Customization Package
$92,000
Commercial Vehicle Shipping
$0 - $3,000
Additional Funds – Initial Period of Three Months
$5,500 - $7,500
TOTAL
$146,650 - $162,450
Franchise Disclosure Document
Below is Ice Cream Emergency's 2025 Franchise Disclosure Document. Upgrade to Pro or purchase the FDD to view and download the document.
Number of units
Ice Cream Emergency had 15 total units in 2025, of which 14 were franchised-owned and 1 company-owned.
Ice Cream Emergency Franchising LLC provides structured training to new franchisees and their managers to ensure consistent operational standards across its mobile ice cream businesses. The training programs offered by the franchisor are as follows:
Initial Training Program Prior to opening, the franchisee (or Managing Owner) and one manager are required to complete a three-day training program at the franchisor’s facility in Oxford, Connecticut. This training includes a total of 24 instructional hours and covers operations, marketing, and system usage. The franchisor does not charge a fee for this program, but the franchisee is responsible for travel, lodging, and related expenses.
Operations Manual Access Franchisees receive a 282-page proprietary operations manual that serves as a comprehensive guide for setting up and operating the business. This manual is updated periodically and must be followed precisely. While not a classroom-style training, it is considered a foundational training tool that franchisees must study and implement.
Supplemental On-Site Training (Optional or As Required) After opening, the franchisor may require or offer supplemental training at the franchisee’s Operations Center. This could be based on performance issues or operational needs. This training is charged at $300 per trainer per day, in addition to travel, meals, and accommodation expenses for the trainers.
Territory Protection
Ice Cream Emergency Franchising LLC provides its franchisees with a designated operating territory but does not offer an exclusive territory. Franchisees are restricted to operating only within their approved Operating Territory, which is generally sized to include around 500,000 people.
While the franchisor agrees not to open or license other Ice Cream Emergency outlets within a franchisee's designated area during the term of the agreement (as long as the franchisee remains in good standing), this protection is limited.
Franchisees are not permitted to solicit or serve customers in territories assigned to other franchisees, though they may request permission to operate in an “Open Area” — a nearby unassigned region within a 20-mile radius.
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