Training 

Initial Training:
Before launching a Big O Tires service center, franchisees must participate in the "New Franchisee Orientation." This program combines classroom instruction with hands-on experience, providing an in-depth understanding of service center operations. The duration and content of the training are designed to ensure franchisees are well-prepared for their roles. Training sessions are held at specific locations, including Palm Beach Gardens, Florida, and may also be available via an online virtual classroom.

Field Training:
In addition to classroom instruction, Big O Tires offers the "New Franchisee Orientation (Field Training)." This practical training is split into pre-classroom and post-classroom segments, with the initial 40 hours conducted before the classroom sessions and the subsequent 160 hours following them. This immersive experience gives franchisees practical insights into daily operations.

Fast Track Training:
For individuals with prior experience as franchisees or managers, Big O Tires provides a "Fast Track" program. This tailored training program addresses the specific needs of experienced participants, ensuring they receive the relevant training required.

Costs and Expenses:
Although Big O Tires covers the training, franchisees must bear all related expenses. Certain specialized training sessions, such as the multi-unit franchise management training, come with an additional fee, currently set at $550.

Territory Protection

Franchisees of Big O Tires are authorized to operate their business at a specific, designated location. However, these rights are limited to that particular location and do not include an exclusive territory.

This implies that although franchisees have a defined area for their operations, they do not possess a broader exclusive territory beyond their designated location. Their operational rights are confined strictly to the specified location.