360clean: Leading the Way in Health-Focused Commercial Cleaning

360clean is a unique commercial cleaning franchise that focuses on health-oriented office cleaning services. Founded in 2005 by Barry and Allison Bodiford in Charleston, South Carolina, the company has grown from a small, part-time janitorial service into a nationally recognized brand. Its headquarters remain in Charleston, and it began franchising in 2008.

The franchise distinguishes itself by prioritizing germ and infection control, aiming to provide not just visually clean but also hygienically safe environments. This innovative approach has positioned 360clean as a leader in the janitorial service industry, earning accolades for its commitment to health-focused cleaning.

Training 

360clean provides a comprehensive training program designed to equip franchisees with the necessary skills and knowledge to successfully operate their business. The training program includes:

1. Initial Training: This consists of 48 hours of on-site training and 21 hours of classroom training. During this period, franchisees learn the operational aspects of running a 360clean franchise, including the use of the JaniMed Cleaning System, which is the cornerstone of their health-focused cleaning approach​.
2. Customer Service Training: Franchisees receive training in customer service to ensure they can effectively manage client relationships and provide exceptional service, which is crucial for maintaining client satisfaction and securing repeat business​​.
3. Business Management: The training covers essential business management skills, including financial management, marketing, and sales strategies, to help franchisees build and grow their businesses successfully​​.
4. Local Market Training: In-market training includes support during the grand opening launch, ensuring franchisees can effectively implement what they have learned and start their operations smoothly​​.
5. Ongoing Support: Beyond the initial training, 360clean offers continuous support through various programs and resources to help franchisees stay updated with best practices and innovations in the industry​.

Territory Protection

The 360clean franchise does not offer territory protection to its franchisees. This means that franchisees do not have exclusive rights to a specific geographic area, and they may face competition from other 360clean franchises or other cleaning service providers within the same region. 

The absence of exclusive territory rights can impact the market potential and competitive landscape for individual franchise owners, as they might have to compete with fellow franchisees operating nearby. This arrangement requires franchisees to be proactive and innovative in their marketing and customer service efforts to maintain and grow their client base despite the competition.