Training 

Basic Management Training

• Duration and Location: This essential training spans four days, with sessions lasting at least seven hours each day. It takes place at Dippin' Dots headquarters or a designated business location. The franchisor may adjust the training length based on the trainees' progress.
• Content: Franchisees receive instruction in marketing, promotion and advertising strategies, sales techniques, and relevant computer applications.
• Trainees: The program is designed for up to two participants per franchise, including the franchisee (or the principal owner if the franchise is owned by an entity) and another key individual involved in daily operations. All participants must be approved by Dippin' Dots.
• Certification: To complete the program, trainees must achieve a satisfactory score on the Basic Management Training test.

Ongoing Training and Support

• Refresher or Advanced Management Training: Dippin' Dots may require additional training or seminars, typically no more than twice a year, at the franchisor's discretion. Franchisees are responsible for all related costs, including training fees and travel expenses.
• New Manager Training: If a franchisee's manager is unable to fulfill their responsibilities, a new or replacement manager must complete the Basic Management Training. The franchisee covers the training expenses, including a daily fee for the program.

Territory Protection

Dippin' Dots provides franchisees with territory protection under specific conditions outlined in the franchise agreement. This agreement details the rights and responsibilities associated with the designated "Territory."

Territory Franchise

• Rights Granted: Franchisees are authorized to operate one retail store or kiosk at an approved location within the territory for in-person sales and catering. They are also permitted to participate in an unlimited number of fairs, festivals, and similar events, and to place unlimited vending machines and stand-alone freezers within other retail locations in the territory.
• Exclusivity: Dippin' Dots will not place another Distribution franchise within the designated territory.

Store Only Franchise

• Rights Granted: Franchisees can operate one retail store or kiosk at an approved location within the territory for in-person sales and catering.
• Additional Stores: Franchisees may open additional stores within the territory, subject to an additional fee and Dippin' Dots' approval.

Distribution Franchise

• Rights Granted: Franchisees can operate an unlimited number of vending machines and stand-alone freezers within other retail locations in the territory and fulfill catering orders within the territory.