KEY FRANCHISE STATS
All you need to know about this franchise in a snapshot
101 Mobility is a leading provider of mobility and accessibility solutions, helping individuals with physical mobility challenges maintain independence and quality of life. Founded in 2008 in Wilmington, North Carolina, the company has grown significantly, starting its franchising journey in 2010. The franchise specializes in selling, renting, installing, and servicing a wide range of mobility equipment, including stair lifts, ramps, vertical platform lifts, and home elevators.
What sets 101 Mobility apart from its competition is its commitment to quality and customer service. Unlike many "mom and pop" stores and online-only retailers, 101 Mobility offers free on-site consultations, flexible rental programs, and a comprehensive one-year limited warranty on all products. This approach ensures that customers receive reliable, professional, and personalized service.
101 Mobility’s target market includes seniors, veterans, and individuals with disabilities. The company has a strong relationship with the Veterans Administration Medical Centers (VAMCs), providing crucial mobility solutions to veterans across the country. Additionally, the aging population presents a growing market for 101 Mobility's services, as many seniors prefer to age in place with the help of accessible home modifications.
Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
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101 Mobility provides a comprehensive training program designed to equip franchisees with the skills and knowledge needed to successfully operate their businesses. The training begins with an intensive 10-day initial program held at their corporate office in Wilmington, North Carolina.
This initial training covers various aspects of the business, including operations management, sales and marketing strategies, and ordering and inventory procedures.
Additionally, franchisees receive thorough equipment and installation training, earning certifications from manufacturers to ensure they are well-prepared to service their products effectively. Pre-opening support is also provided, guiding franchisees through site location, design, layout, and construction processes.
This phase includes assistance in developing and managing relationships with key suppliers, which is crucial for the seamless operation of the franchise. Once the business is up and running, 101 Mobility continues to offer ongoing support, including local marketing guidance, staff development, and skill enhancement programs.
101 Mobility offers exclusive territory protection to its franchisees. This protection ensures that each franchise owner has a designated geographical area where no other 101 Mobility franchises can operate, reducing internal competition and allowing the franchisee to build a solid customer base within their territory.
This approach provides franchisees with a significant advantage, enabling them to focus on growing their business without worrying about overlapping services from other franchisees in the same brand.
