Training

Sky Zone provides comprehensive training programs to its franchisees. Before a franchisee's park begins operations, the franchisor delivers an initial training program designed for the franchisee or their designated Responsible Person, as well as their Management Team, which must include at least three managers and one additional leader.

The training is mandatory and must be satisfactorily completed to proceed with park operations.

Training sessions are conducted at designated Sky Zone Training Parks and typically last between 7 to 21 days. Sky Zone does not charge for the initial training itself; however, the franchisee is responsible for covering all associated expenses such as travel, lodging, meals, and wages for the participants.

Additional training may be required for new employees, managers, or for operational updates. Refresher courses are also offered periodically, which might include fees for attendance. Failure to complete the required training can result in delays in park opening or even termination of the franchise agreement.

Territory Protection

Sky Zone provides franchisees with a Protected Territory under the Franchise Agreement or Multi-Unit Development Agreement. The territory is defined based on metrics such as population density, often encompassing at least 150,000 people.

This ensures that franchisees operate within a clearly defined area, reducing the risk of direct competition from other Sky Zone franchises or company-operated outlets within that territory.

However, Sky Zone does not guarantee exclusivity in all cases, and the protected territory may be subject to certain exceptions. For example, franchisees may still face competition from other channels of distribution or brands controlled by Sky Zone.